Same-Day Dispatch
We aim to dispatch all orders the same business day when placed before midday, provided your items are is in stock.Orders placed after 12pm, on weekends, or public holidays will typically be dispatched the next business day.

Choose Your Carrier
At checkout, the portal shows live freight rates from our carrier network so you can choose the option that best suits your order on price and delivery time. Our carriers include Australia Post, Aramex, Direct Freight, TNT and StarTrack. All rates are based on our negotiated discounted pricing.

Using Your Own Freight Account
If you’d prefer to use your own freight account, please note this in the order comments with your carrier and account details and we’ll arrange dispatch on your account.

Tracking Details
Once your order has been dispatched, tracking details will be emailed out with your invoice. 

Authority to Leave
Where available, shipments may be left in a safe place if no one is available to receive them. If you require a signature on delivery, please add to the delivery instructions. 

Incorrect Delivery Information
Please ensure your shipping address is correct when placing your order. Additional charges may apply for returned shipments or redelivery caused by incorrect address details.